Sunday, April 06, 2008
Travel Crisis Averted
We had booked our next trip, a flight to Hawaii for an old friend's wedding, through Southwest on some airline no one's heard of. Said airline declared bankruptcy and ceased passenger operations this past week. Today I spent one hour, 16 minutes, and 37 seconds on the phone with Southwest as they worked to reaccommodate us on another flight. The rep on the line was so apologetic with the time it took to get it all done, but ultimately? Success! We have a flight out on Northwest and a flight back on US Airways. The timing of these flights aren't as nice, but what the heck -- I don't have to call the bride and tell her we won't be there, so that's a win-win in my book! Yay for reaccommodation!
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